Customers Frequently Asked Question

Product

What materials are the shirts made from?

It has a relaxed style that’s ideal for everyday and casual wear. The tee is made from 100% cotton and the heavy cotton material and double-needle stitching makes our t-shirt very durable. A preshrunk jersey knit means you don’t have to worry about shrinkage in the wash.

What sizes are available?

The size options will vary depending on which product, but generally we offer sizes from S to 5XL. We recommended to check the size chart before making a purchase.

Do the shirts have any special features or technology?

• Preshrunk jersey knit
• Seamless double-needle ⅞” collar
• Taped neck and shoulders
• Double-needle sleeve and bottom hems
• Quarter turned to eliminate center creases
• Classic fit

Can I return or exchange an item if it doesn’t fit?

For change of mind, wrong size, or customer gave the wrong address, we do not offer returns. However, if the fault is on our end, we will issue a refund. Check our return policy for more information.

Is it possible to customize a shirt with my own design or logo?

We sure do with additional fee. Please email us at hi@healthfulpapa.com.

Shipping and Orders

How long does it take for my order to arrive?

Orders in the US generally take about 2 to 7 days to arrive.

Orders outside of the US can be 7 to 21 days for your package to get into your hands.

Will I get a tracking number?

Yes, you will get a tracking number in your email once your order has left the warehouse.

What’s your return policy?

Generally, you get your money back if the problem is caused by us and notified us within 30 days of product delivery. For more info, check our return policy.

My order says it’s delivered, where’s my stuff?

USPS may have placed your item in a safer location. You can also check with others living in the house if they accepted it. On some occasions, the package may show “delivered” but could take an additional 24 to 48 hours. For more information, please refer to USPS’ faq section by clicking here.

Will I have to pay customs duties/fees?

Every country is different. Some countries have stringent customs, and some are more lenient. So, yes and no. Please check with your local customs office.

Who do you use for International shipping?

We offer two methods of international shipping, DHL Priority, and USPS Global.

General

Do you have samples that I can try?

No, we don’t, sorry.