All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
There may be delays due to a high volume of orders or postal service problems that are outside of our control.
Domestic Shipping Rates and Estimates
We use USPS to ship our products. Expect to receive your item in 2 to 5 days, with a maximum of 7 days. There could be delays due to the current pandemic.
Here is a breakdown of our shipping and handling fees for US customers:
1 bottle $5.75
Each additional bottle $1
These prices are updated with the current pricing available and will change without notice.
We offer two methods of international shipping to countries other than the US.
USPS Global Post ( 7 – 14 days average shipping time):
1 bottle $15.50
Each additional bottle $1.50
DHL Priority Packet (14 – 21 days average shipping time):
1 bottle $7.30
Each additional bottle $1.30
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Healthful Papa is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
For US orders, If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
For International orders contact us after 21 days of receiving your shipping confirmation.
Shipping to P.O. boxes
We do NOT ship to P.O. boxes.
Refunds, returns, and exchanges
We accept returns up to 60 days after delivery. If you are not happy for any reason, please let us know, and we’ll give you your money back, no questions asked. Please read more about our returns policy.
If you ordered more than 1 bottle, we asked that you return the other bottles in their original, unopened, unused condition. You, the buyer, will have to bear the cost of shipping it back to our warehouse.
We accept returns up to 60 days after delivery. Other countries are no exception to our 60 days money-back guarantee policy.
Again, if you ordered more than 1 bottle, we asked that you return the others in their original form. Unopened and not used. You will bear the cost of shipping and handling back to our warehouse.
If you have any further questions, please don’t hesitate to contact us at email@example.com.
Please refer to our full return policy page for more details.